Crisis & Urgent Support
If you are experiencing crisis, urgent help is available. This section provides information and contacts for immediate support – whether you’re experiencing a mental health emergency, feeling unsafe, or in urgent need of help. You’ll find trusted services, crisis helplines, and local resources in Eastbourne and surrounding areas, as well as national organisations offering 24/7 assistance and guidance.
You can contact NHS 111 any time to access urgent mental health support. Call 111 and select option 2.
24-hour emotional support for anyone in distress or thinking about suicide. Call 116 123 from any phone.
24/7 text message support service in the UK for anyone in crisis. Text “SHOUT” (if you’re above 19) or “YM” (if you’re under 19) to 85258.
Advisors are trained to listen to you & help you find specialist support if you need it. Open 9am – 6pm, Monday to Friday (except bank holidays). Call 0300 102 1234.
Confidential support for young people under 35 experiencing suicidal thoughts, or anyone worried about a young person. Call 0800 068 4141, or text 8824.
A helpline for suicidal thoughts or concerns: 0800 587 0800 or 0800 689 0880 (6pm–midnight.)
Free, confidential support for anyone under 19. Call free on 0800 1111 anytime. Or click more info to connect with a free online web chat.
Eastbourne-based out-of-hours mental health crisis prevention service for ages 16+. Call on weekdays – 5pm to 10.30pm & weekends – 3pm to 10.30pm. 0800 0236475 select option 1.
Eastbourne-based night-time outreach support for homeless, vulnerable people in Eastbourne. Call 07864 571526 (Friday & Saturday 10pm – 3am).